Customer Relationship Management (CRM)

Overview - CRM

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CRM Software is comprehensive solution that enables an organization in development by maintaining the data of the customers most efficiently while capturing all pre sale and post sale force interactions of the customer.

Customer-services today, go beyond meeting customer expectations, and require organizations to anticipate and exceed their customers’ requirements. Integrated customer-service information on customer's service histories and behaviour has become crucial to help businesses sell better and increase customer.


Business Values

Provides a 360-degree view of all customer information, knowledge of what customers and the general market wants and integration with your existing applications to consolidate all business information.




Clients

  • Managing complex customer
    information
  • Reducing total cost of ownership
  • Identifying and implementing the
    ideal CRM solution
  • Increasing acceptance and knowledge
    of the CRM, amongst employees
  • Identifying sales report