Cancellation Policy

Home Cancellation Policy

Cancellation Policy

Last updated: October 09, 2023

At Eron, we understand that circumstances can change, and projects may need to be cancelled. We strive to provide a straightforward and transparent cancellation process. Please take a moment to review our cancellation policy to ensure a smooth and hassle-free experience.

Cancellation Request Procedure

Request Submission

To initiate the cancellation of your project, you are required to send a formal cancellation request via email to info@erontechnosolutions.com and provide a written statement.

Pre-Project Cancellation Notice

Eron requires that any intention to cancel a project is communicated before the project commencement. If you decide to cancel your project, please submit your cancellation request before the project begins. This allows us to evaluate your request promptly.

Reasons for Cancellation

We accept project cancellations when there are valid and proper reasons.

Refund Policy

Please note that our refund policy is contingent on the timing of your cancellation

  • If you cancel your project before it begins and meet the specified criteria, you may be eligible for a full or partial refund. The refund amount will be determined on a case-by-case basis.
  • If you have questions about our refund policy or need guidance on canceling a project or addressing concerns about the project’s quality, please refer to our Refund Policy.

Acceptance of Cancellation

Eron reserves the right to evaluate each cancellation request on an individual basis. We are committed to fairness and will review your request in a timely manner. However, please understand that we cannot accept cancellations if they are not submitted before the project starts.

Contact Us

If you have any questions or need assistance with cancellations, please reach out to our customer support team.

Updates and Revisions

Please be aware that our cancellation policy may be subject to updates or revisions. We recommend checking our website regularly for the most current information. Your continued use of our services constitutes your acceptance of any changes to the policy.

We appreciate your trust in Eron, and we are committed to working with you to ensure a satisfactory resolution in the event of a project cancellation. Thank you for your cooperation and understanding.