Privacy Policy – EronCRM App

Home Privacy Policy – EronCRM App

Privacy Policy – EronCRM App

Last updated: May 20, 2025

Thank you for using EronCRM. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application EronCRM.



1. Information We Collect

We may collect the following types of information when you use EronCRM:

A. Personal Information:
  • Name
  • Email address
  • Phone number
  • Company details
  • Address details
  • Bank details

B. Business & CRM Data:
  • Lead details (name, contact information, notes).
  • Activities and follow-up schedules.
  • Messages and quick replies created or sent by you.

C. Call Tracking Information:
  • Call logs, call duration (if permitted by user and device).

D. Attendance and Notifications:
  • We record the time and date of your daily check-in and check-out activities.
  • Notification preferences and delivery settings, based on your selections in the Settings module.
    • Lead creation
    • Lead assignment to users
    • Lead conversion to deal closed
    • Upcoming activities and follow-ups


2. How We Use Your Information


We use the collected data to:
  • Provide and improve CRM functionalities.
  • Manage leads, activities, and follow-ups.
  • Track attendance of users.
  • Send notifications related to lead events (e.g., created, assigned, converted) and upcoming follow-ups, based on the user’s notification preferences.
  • Schedule and send reminders.
  • Respond to your support requests.

We do not sell or share your data with third parties for advertising purposes.



3. Data Storage & Security


Your data is stored securely using industry-standard encryption and access controls. We take reasonable measures to prevent unauthorized access, alteration, or disclosure of your information.



4. User Control


You can:
  • Access or update your account and lead data.
  • Delete your account upon request.
  • Contact us for data export or removal.


5. Third-Party Services


EronCRM may use trusted third-party services (e.g., cloud storage, analytics, notification providers) to help deliver certain features. These services operate under their own privacy policies, and we ensure they follow applicable data protection regulations.



6. Children’s Privacy


EronCRM is not intended for children under the age of 13. We do not knowingly collect personal data from children.



7. Data Retention


We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once it is no longer needed, your data will be securely deleted or anonymized.



8. CHANGES TO THIS POLICY


We may update this Privacy Policy to reflect app changes or legal requirements. The effective date will always indicate the latest revision. Please review periodically for updates.



9. Contact Us


If you have questions or concerns about this Privacy Policy, please contact us:

EronCRM App Team



CONCLUSION


We are committed to protecting your privacy. By using the EronCRM App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.