Privacy Policy – TryowBOT – WhatsApp Business App

Home Privacy Policy – TryowBOT – WhatsApp Business App

Privacy Policy – TryowBOT – WhatsApp Business App

Last updated: May 28, 2025

At TryowBOT – WhatsApp Business App, your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and services. By using the TryowBOT – WhatsApp Business App app, you consent to the practices outlined below.



1. SCOPE OF THIS PRIVACY POLICY

We may collect the following types of information when you use EronCRM:

A. Information You Provide Directly:
  • User Profile & Credentials: We collect basic account setup information such as your name, email address, and WhatsApp Business API credentials.
  • Contacts: When adding or managing customer details, we collect names, phone numbers, and country.
  • Templates & Conversations: When you use WhatsApp templates or start conversations through our system.

B. Information We Do Not Collect:
  • Location Data: TryowBOT – WhatsApp Business App does not access your device’s GPS or track your location.
  • Sensitive Financial Data: We do not collect or store credit card, bank account, or payment gateway information.
  • Device Permissions: TryowBOT – WhatsApp Business App does not access your media, files, or contact book unless explicitly allowed.


2. HOW WE USE YOUR INFORMATION


We use your information only to support your business communication needs:
  • To manage customer contacts and assign them to specific users.
  • To enable messaging via the WhatsApp Business API.
  • To send pre-approved templates to contacts.
  • To display messaging statistics, contact logs, and app settings via the dashboard.
  • To provide customer support and ensure reliable system operations.


3. SHARING AND DISCLOSURE


We do not sell or rent your data. We may share it only under the following conditions:
  • Service Providers: Third-party cloud hosting or backup services may access encrypted data to maintain functionality.
  • Legal Obligations: If required by law or legal processes, we may disclose necessary user information.
  • Business Restructuring: In the event of a merger or acquisition, user data may be transferred as part of the business assets.


4. DATA STORAGE & SECURITY


  • Secure Storage: All user data is stored securely either within the app or on encrypted servers.
  • Security Practices: We apply reasonable administrative, technical, and physical safeguards to protect your data.
  • User Responsibility: Users are responsible for maintaining the confidentiality of their login credentials and access tokens.


5. COOKIES & TRACKING TECHNOLOGIES


TryowBOT – WhatsApp Business App does not use cookies or any third-party tracking tools within the mobile app. All user interactions and data handling are securely performed within the app environment.



6. USER RIGHTS & CONTROLS


You have full control over your data:
  • Access and update contact or template information at any time.
  • Delete contacts when no longer needed.
  • Request assistance to remove your data by contacting our support team.

Please note: We may retain essential data for compliance or operational integrity.



7. Data Retention


We retain user data only as long as needed to fulfill the business purposes described in this Privacy Policy, or as required by law. You may request data deletion at any time.



8. CHILDREN’S PRIVACY


TryowBOT – WhatsApp Business App is intended for business use only and is not designed for children under 18. We do not knowingly collect personal data from minors. If discovered, we will promptly delete such information.



9. CHANGES TO THIS POLICY


We may revise this Privacy Policy from time to time. Updates will be posted within the app, and the “Last Updated” date will reflect the latest version.
Continued use of TryowBOT – WhatsApp Business App after any changes indicates acceptance.

10. Contact Us


If you have questions or concerns about this Privacy Policy, feel free to reach out:

TryowBOT – WhatsApp Business App Support Team

  • By Email: tryowbot@gmail.com
  • By Phone: +91 90435 26688
  • Address: 11/34B, Thiruvalluvar Street, G.N. Mills Post, Mettupalayam Road, Coimbatore – 641029, India (IN).


CONCLUSION


Your trust matters to us. By using TryowBOT – WhatsApp Business App, you agree to this Privacy Policy and the responsible use of your information for improving your WhatsApp business communication.